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Looking for my next opportunity to support companies to achieve their goals

Welcome on my site KHITSMC

I'm Kris Hayward and since 2017 I work as a freelance IT consultant with the aim of helping companies with advice and guidance on how they can optimize the efficiency and effectiveness of their IT services and practices.​ In addition, I provide support with the delivery of IT projects; from conducting a feasibility study for a new business solution to a full AD domain migration.

Who is Kris Hayward

I was born on June 26, 1977 in Zaandam, the Netherlands and living in the Haarlem area for last 10 years. I mainly spend my free time taking long walks with my dog ​​Conan (breed: Barbet), a pleasure to do regardless of the weather conditions. Also enjoy watching F1 (every race) or going out with friends for a drink or bite.

Work Experience

I have been working in the field of IT service management and project management since 1998 and worked on a variety of topics and projects; implementing and managing ITIL-based practices, developing and conducting assessments, creating support and organizational documentation for a new cloud IT operations organization, supporting the information security team with things like ISO/IEC 27001 ISMS workshops, and preparing ISO audits, managing a technical separation project, multi-country domain migration, introducing new business solutions in support of EU regulations and various other IT (related) projects.


Services I provide

I can be hired as an ITSM consultant, process analyst, project manager or document writer. I provide services such as; IT practice implementations and improvements (ITIL, COBIT, USM), creating supporting documentation, developing self-assessment models (IT maturity, IT finance, ISO27001), delivering IT projects, and supporting management on various of topics.


Download my Dutch/English cv for a complete overview of my work experience, achievements and skills. For more question you can also contact Kris via the below contact details.


Company: KH ITSM Consulting (KHITSMC) | Address: Cruquius, 2142GB, Noord-Holland - the Netherlands 

Telephone: +31 (0)6 1607 3924 E-mail: KVK: 69995486 BTW: NL002107726B53

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