About me

Kris is an IT process analyst specialized in the implementation and management of IT processes (ITIL) and assessment of frameworks (COBIT).

Kris is fueled by his passion for understanding and solving challenges within the field of ITSM, and has a particular interest in the IT asset management and configuration management processes.

In his approach, Kris is constantly looking for the best approach to manage IT services. Collaboration with and between functions and a uniform structure is crucial in this aspect.

With his hunger for knowledge, eagerness and determination to turn challenges into successes, Kris has helped various companies to achieve their goals.

Kris works as a freelance IT process analyst and is always interested in new challenges. Reach out to Kris via kris.hayward@khitsmc.com or linkedin.com/in/krishayward to connect!