About me

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Kris is an IT process analyst specialized in the implementation and management of IT processes (ITIL) and assessment of frameworks (COBIT).

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Kris is fueled by his passion for understanding and solving challenges within the field of ITSM, and has a particular interest in the IT asset management and configuration management processes.

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In his approach, Kris is constantly looking for the best approach to manage IT services. Collaboration with and between functions and a uniform structure is crucial in this aspect.

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With his hunger for knowledge, eagerness and determination to turn challenges into successes, Kris has helped various companies to achieve their goals.

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Kris works as a freelance IT process analyst and is always interested in new challenges. Reach out to Kris via kris.hayward@khitsmc.com or linkedin.com/in/krishayward to connect!